BTLA Broker / Transport and vehicles

Freight forwarder’s liability — OCS.
Check liability cover against actual freight forwarding activities.

Organising carriage and actually transporting goods are different activities. We help analyse the freight forwarder's liability and align the description of activities with the contracts actually concluded.

For businesses organising transport for clients.

01 / Needs analysis

What will we establish before comparing quotes?

Availability, premium, limits, excesses and exclusions depend on risk assessment and the specific contract terms. Sending an enquiry does not activate cover.

What do we check in these areas?

Your role in the assignment

We check whether the company organises carriage, assumes a carrier's obligations or combines both roles. The name of the instruction alone does not determine all liability.

Selecting subcontractors

We discuss carrier checks, documents and procedures. The policy terms may impose requirements on subcontracting services.

Scope of operations

We ask about routes, goods, temporary storage and other activities. We compare limits and exclusions against your day-to-day assignments.

02 / Preparing for the discussion

You do not need to have all the documents straight away.

Provide basic information in the questionnaire. If you are unsure about something, describe it briefly or choose a conversation. Once we understand your needs, we will establish what data is required for further analysis.

What should you prepare?

A sample instruction, description of activities, transport destinations, types of goods, subcontractor verification procedures and current policies.

We will agree documents and details individually. The form starts contact; do not use it to send sensitive data or third-party documents.

03 / An important distinction

Before you choose cover.

Does freight forwarder's liability replace the client's cargo cover?

No. Freight forwarder’s liability insurance concerns liability for specified activities, while cargo insurance covers the goods. Both perspectives need to be considered when reviewing a programme.

What determines the price?

It depends on the subject matter and scale of the risk, the cover, limits, claims history and the terms offered by the insurer. First, we need information about your situation. We do not provide a misleading quote based on the product name alone.

SPECIFICS / BEFORE A DECISION

Before you request a quote.

What affects the cost?

  • Services and turnover
  • Destinations, goods and subcontractors
  • Limits and contractual obligations

These are starting points for a conversation. A meaningful price comparison requires a defined scope and terms of cover.

What will help our first conversation?

  • Description of how transport is organised
  • Sample contracts
  • Current policies and claims history

Don't have everything? Start with a brief description. We will establish what can be added later.

Is the label ‘freight forwarder’ enough to choose liability insurance?

No. The activities performed and the obligations accepted are what matter. We will discuss whether, in particular operations, the business also acts in another capacity that requires a separate analysis.

What happens after you report a claim?

We will contact you about your needs, clarify the information and agree the scope of further analysis. An enquiry alone does not put cover in place.

I'd rather start with a conversation

04 / Let's talk

Let’s get into the details.

Freight forwarder’s liability — OCS — describe your business’s needs or request a conversation. We will get back to you with information about the next steps.

Call us 32 307 70 37

Enquiry to BTLA Broker

Freight forwarder's liability — OCS: start with what you need. You can provide further details during our conversation.

Service hours: Mon–Fri, 8:00–17:00

What next? After you submit the enquiry, our team will contact you about it and establish what information is needed for a review.

A phone call is enough.

A topic is enough to start. The BTLA team will agree with you what information and documents are needed.

Service hours: Mon–Fri, 8:00–17:00.

Conversations in Polish or English.

What you need – Step 1 of 3
How can we help?

We provide advice in Polish or English.

The data controller is BTLA BROKER LEADER sp. z o.o., al. Wojciecha Korfantego 138A lok. 114, 40-156 Katowice. We will use the data provided to handle your enquiry and contact you about it. Details of data processing and your rights are available in the privacy policy. Privacy policy (new tab).

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BTLA BROKER / LET'S TALK

Leave your number.
We'll call you back.

Let’s talk about your enquiry. All we need is a phone number.

Service hours: Mon–Fri, 8:00–17:00.

Prefer a particular time? — optional

We will accommodate your preference where possible, within service hours. This does not reserve an appointment.

I ask BTLA Broker to contact me by telephone about my enquiry.

How will we use your number?

The data controller is BTLA BROKER LEADER sp. z o.o., al. Wojciecha Korfantego 138A lok. 114, 40-156 Katowice. We will use the data provided to handle your enquiry and contact you about it. Details of data processing and your rights are available in the privacy policy.

We will also save the page address and the selected article topic if you follow a link from it. Your number and preferred time are used to handle this request, not to subscribe you to marketing.

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Prefer to call us? 32 307 70 37