CLIENT CASE STUDY / Manufacturing
Property stored in a yard: from refusal to payment
A manufacturer received a claim refusal over alleged inadequate protection of property. BTLA demonstrated that the safeguards met the policy requirements; compensation was paid.
← All case studiesThe situation
A manufacturing company reported damage to property stored in its yard. The insurer refused payment, citing inadequate security for the property.
What we did
During the claims process, we demonstrated that the security measures in place met the wording and requirements of the policy. We assessed the reason for rejection against the agreed terms of cover and the measures actually used to secure the property.
Outcome
Compensation was ultimately paid. Demonstrating that the safeguards complied with the contract was decisive, rather than merely challenging the unfavourable decision.
Description: The BTLA Broker team. An anonymised account, with no client details disclosed. The outcome of an individual case is not a promise of the price or scope of cover in another case.
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