EDUCATIONAL EXAMPLE / IT and technology services
IT professional indemnity: your contract and policy should align
Educational example: assessing an IT company’s liability through its services, contracts and professional indemnity policy terms.
← All case studiesThis illustrates an approach to risk analysis; it is not an account of a completed client case.
The situation
An illustrative company implements software for business clients. Its contract provides for liability for errors in the service. The company wants to check whether its insurance reflects the work it actually carries out.
What to analyse
This analysis compares the description of services, potential claims, geographical scope and contractual liability with the policy’s definitions and limitations. The relationship between professional indemnity and cyber cover must be checked separately. A product name alone does not confirm that every claim is covered.
What the example shows
Specific services and contracts should be the starting point for a discussion. Comparing them with the policy cover helps identify matters to clarify before choosing insurance.
Description: The BTLA Broker team. The availability and scope of cover depend on the individual terms and the insurer's offer.
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